Responding to FTA Inquiries in UAE

Understanding FTA Inquiries for Excise Tax

FTA inquiries are formal requests made by the UAE’s Federal Tax Authority, typically aimed at:

  • Reviewing your excise tax filings or amendments
  • Verifying the accuracy of excise declarations
  • Investigating irregularities in product registration or customs declarations
  • Requesting supporting documentation for refunds, returns, or storage

Failing to respond within specified timelines or providing incomplete answers can lead to audits, penalties, or legal escalation under excise tax filing penalty UAE.

The UAE has become a major e-commerce hub, with thousands of online businesses operating across Dubai, Abu Dhabi, Sharjah, and other Emirates. From Amazon FBA sellers to Shopify store owners, each faces complex accounting challenges—VAT compliance, payment gateway reconciliation, inventory tracking, and multiple sales channels.

That’s where e-commerce accounting services by AEY Accounting LLC come in. We provide tailored bookkeeping, tax filing, and e-commerce accounting in Tally Prime and other platforms to streamline your operations and ensure compliance with UAE tax laws.

Freezone Responding to FTA Inquiries UAE

Freezone businesses operating in designated areas like DMCC, JAFZA, or SAIF Zone are frequently queried regarding warehouse declarations, export verifications, and goods movement across zones. AEY specializes in tailoring responses based on your freezone’s operational structure.

We Provide:
  • Clarification letters and official reply drafting
  • Document preparation in line with FTA requirements
  • Freezone-specific support with customs codes and inventory proofs
  • Liaison with FTA officers for submission tracking
  • Ongoing advisory during extended FTA reviews

 

Serving Freezones Across:

  • Dubai (DMCC, DAFZA, JAFZA)
  • Abu Dhabi (KIZAD, ADGM)
  • Sharjah (SAIF Zone, Hamriyah Free Zone)

Mainland Excise Tax Responding to FTA Inquiries

Mainland companies often receive FTA requests concerning excise product declarations, return inconsistencies, or delays in payment confirmation. With heightened scrutiny, timely and accurate responses are critical.

AEYs Mainland Support Includes:
  • Tax and customs reconciliation for local imports
  • Documentation formatting in line with excise tax law UAE
  • Filing evidence from the DTC portal
  • Historical data review and corrections
  • Managing voluntary disclosures and penalty mitigation

 

We help businesses in Dubai, Sharjah, and Abu Dhabi respond with confidence and clarity.

FTA Inquiry Response Process

Step Action
Inquiry Assessment Understand FTA's objective—data request, clarification, or audit trigger
Documentation Review Collect required reports, invoices, import/export data
Legal Compliance Check Cross-check responses against excise tax law UAE and existing filings
Response Drafting & Filing Prepare formal replies in approved FTA formats

Why Timely FTA Response is Essential

📌 Penalty Avoidance: Non-response can trigger excise tax filing penalty UAE

🔎 Reduced Audit Risk: Accurate responses close FTA cases faster

🕐 Faster Refunds & Return Approvals: Delays stall credit issuance

🛡 Legal Compliance: Demonstrates business transparency and accountability

Common FTA Inquiry Topics

Inquiry Subject AEY's Response Support
Missing or Delayed Excise Returns Filing history, cause analysis, and expedited corrections
Product Registration Discrepancies HS code reviews, product spec sheets, and clarification letters
Refund Claims Validation Documentation packs with export data and tax reconciliation
Audit Preparation Notices End-to-end document review and representation support
DTC Portal Mismatch System log downloads and VAT/excise cross-validation

Pricing for FTA Response Services

Service Package Freezone Mainland Price (AED)
Simple Inquiry Response Drafting 1,500 – 2,500
Full FTA Document Preparation 3,000 – 5,000
End-to-End Audit Representation From 6,000
Pricing varies by volume, case complexity, and required documentation.

Why AEY Accounting LLC?

📂 FTA Familiarity: We speak the regulatory language—ensuring every document is aligned

🏙 UAE Expertise: Deep understanding of city-specific FTA nuances in Dubai, Sharjah, Abu Dhabi

Accuracy-First Approach: Eliminate errors in your excise response pipeline

🔄 Integrated Compliance: Links directly with our excise tax filing UAE service and advisory

Industries We Support

  • Beverage Distributors
  • Vape & E-cigarette Retailers
  • Sweetened Beverage Manufacturers
  • FMCG Importers
  • Warehouse & Logistics Firms
  • Freezone Traders
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Popular Questions

Your Trusted Partner for Business Support & Solutions.

Failure to reply can lead to audits, suspension of refunds, or penalties under excise tax filing penalty UAE.

Most responses are submitted via the FTA dashboard or official email correspondence. AEY ensures the format and content meet their standards.

Yes. AEY can draft objections and supporting documentation to legally challenge incorrect assumptions or requests.

Not if handled professionally. Many inquiries are clarification requests. AEY ensures they’re resolved without triggering penalties.

Typically within 5–10 business days. Immediate acknowledgment and document collection are critical.

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